Seniors, Tech & Tea
Tech support & training for Seniors
Ever wished someone could patiently help you understand your gadgets better? Often, tech-savvy loved ones are busy, leaving you struggling and frustrated. But you deserve to learn, and to feel at ease with your computer, tablet, or smartphone. After all, these are indispensable tools in today's rapidly evolving world.
This is where Seniors, Tech & Tea comes in. The mission? Empower seniors to confidently embrace technology, transforming it into a stimulating and enjoyable experience. There's no need for stress; the in-home service, specifically adapted to fit your individual needs, guarantees a learning experience at a pace that suits you.
Envision a friend visiting for a chat, gently guiding you through your devices over a warm cup of tea. That's what Seniors, Tech & Tea embodies: a patient, relaxed, and supportive learning environment.
You'll be surprised by how much you can learn and how enjoyable the process can be. So, pop the kettle on and book a session today.
seniors&tech&tea
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I need help with my new smartphone.
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Words on my screen are too small to read.
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I can do a few things, but I'd like to learn more.
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There is an error on my screen - what do i do?.
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I forgot my password and now facebook won't work.
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I heard I can easily scan my old family photos?
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I'm afraid of being fooled by scams on the internet.
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I have a general question about my laptop.
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I don't know how to fix problems with my gadgets.
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How do I watch YouTube / Stan / Catchup on my TV.
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I'd like to do a family tree - how do i get started?
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I'm having trouble with the gadgets in my new car.
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How do I send photos from my phone to my family?
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What's ChatGPT? Can it help me with day-to-day stuff?
seniors tech support and tutoring
Harris, I can't believe how much you've helped me! Your calm and reassuring approach made learning a breeze.
Tess K.
Social Media
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Connect with your grandkids, make new friends in online seniors communities.
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Join hobby groups for seniors.
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Facebook
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Instagram
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TikTok
Entertainment
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Enjoy music, movies, and podcasts.
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YouTube
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Spotify
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Podcasts
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Netflix & Stan
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CatchUp
Travel
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Plan your next adventure.
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Book hotels and flights online
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Get turn-by-turn directions while driving
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Translate languages on the go
Communication
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Stay in touch with loved ones near and far.
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Skype & WhatsApp for video calls and messaging
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Language translation
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Use dictation to type
Government
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Access essential services without the long queues.
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Connect with MyGov for Medicare, Centrelink, and the ATO
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Connect to Service NSW to find seniors concessions, rebates & assistance.
Shopping / Banking
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Discover the convenience of online shopping & banking.
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Order groceries from Coles and Woolworths
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Use eBay, Amazon, and Etsy to order almost any product.
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Get meals delivered with (Uber, Deliveroo, Menulog)
Photos
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Preserve memories and share them with others.
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Scan old photos for safekeeping
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Create printed photo books from digital images
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Send photos to friends using your smartphone or computer
Health
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Stay on top of your well-being with technology.
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Set up and use Telehealth for appointments
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Track your health with helpful apps
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Access exercise programs like yoga at home
Education
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Expand your knowledge and skills.
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Borrow digital books from the library
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Listen to audiobooks
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Explore free online educational resources
Master you device
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Get the most out of your gadgets.
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Windows or Mac computers
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iPhone or iPad
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Android phone or tablet
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Smart TV
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Car infotainment systems
Accessibility
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Change phone setting to make things easier.
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Use your voice to type if you have arthritis.
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Connect your TV & other devices to hearing aids.
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Make text easier to read on your smartphone.
and so much more...
This is just a sample of the extensive learning possibilities available. For a more comprehensive list of subjects, please click here.
Discover a World of Possibilities!
Hi, my name is Harry
Technology has come a long way since I started as a computer programmer in the late '80s. The things computers can do today were just a dream back then. In fact, technology has become so user-friendly that in recent years, I helped my 83-year-old mother learn to use a laptop and send photos and text messages on her phone, something she thought was unattainable. The joy she felt while mastering what seemed like alien technology was beautiful to witness. She even surprised herself with how much she could achieve, like sending text messages to her grandchildren, using Google for answers, taking photos with her iPhone, keeping a digital diary, video chatting with friends and family, finding cooking recipes on YouTube, and staying in touch through Facebook and WhatsApp.
The point is, modern technology is getting easier to learn. And having successfully taught my mother some cool tricks, I helped her friends, uncles, aunts, and neighbours. They all enjoyed learning something new, and I got a real kick out of teaching them. So I thought, why not show more seniors how to make the most of technology? It's such a useful tool - particularly for older folks who may have reduced mobility. It offers many conveniences like online shopping, communication with family, watching videos, social media, email, text messaging, online learning, entertainment, and navigation - the list goes on...
It takes a bit of preparation, like installing apps and setting up accounts, but once that's done, it takes just a little bit of guidance for seniors with no computer experience at all, to learn surprisingly fast.
The feeling you will get when you master tech, is that same feeling of exhilaration, and sense of accomplishment you had when you first learned to ride a bike. I'm here to help you every step of the way, offering support and guidance in a friendly, relaxed manner, so you can confidently explore and enjoy the world of technology!
My IT history
Software Engineer - Hayes Computer Systems - '88-'92
3DPC Pty Ltd - Computer Retailer - Bexley North - '92-'93
CEO - Cyberloom Pty Ltd - Internet Service Provider - '93-'00
Director - X Pty Ltd - Website Development - '00-'13
IT Freelancer & IT Tutor - '13-'23
Technology Educator - '23 & beyond
In Home Tech Support for Seniors
Seniors Card Holders &
Senior Savers Card Holders
$59
The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour.
(Existing Seniors customers also have optional phone/video support at $40p/h)
* Please note: Regular fee is $99 p/h. The discounted fee is for holders of a Seniors Card or Senior Savers Card.
It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors.
* If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Alternatively, you could join me at Cessnock and Kurri Kurri libraries on Friday morning for free "Tech Savvy Seniors" classes (funded by the State Govt & Telstra, and organised by the State Library.
Tech Tutoring
Want to feel more at ease with your digital device? That's precisely what this service offers. Get personalised training for your smartphone, computer, tablet, smart TV, or any other electronic gadget. Let's walk-through the process at a pace, and a place, that's comfortable to you. Technology should be a convenience, and a pleasure to use - not a constant frustration.
Device Setup & Configuration
New smartphone? No problem - we'll take care of all the technical stuff (device setup and configuration - connecting to Wi-Fi, installing apps, syncing to the cloud , etc). You can enjoy the benefits of technology, without ever worrying about the accompanying headaches.
Troubleshooting & Support
Got a technical hiccup? No worries at all. If it's a stubborn device, a perplexing app, or even a complex TV setup, rest assured that help is at hand. A broad spectrum of tech issues can be tackled, whether they're related to internet, TV, or mobile phone. A simple call is all it takes to set things right.
Ongoing Assistance
It's natural to forget a few things or have lingering questions. If something slips your mind or a new issue surfaces, don't hesitate to make a call. The commitment here is to foster a sense of support and confidence in using your new tech skills. Assistance is always just a phone call away, ready to jog your memory and address any emerging tech challenges.
In Home Tech Support for Seniors (Newcastle, Maitland, Port Stephens, Cessnock)
Embrace the world of technology with confidence, through a tailored range of services designed exclusively for seniors. From tech repairs to personalised tutoring and dependable phone support. Let's make your digital experience enjoyable and hassle-free.
In-person Tutoring
Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun).
At your preferred location
Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe.
Step-by-step Instructions
You'll be guided through the process step by step. Once you feel confident, you can practice while supervised.
No Technical Jargon
Tutoring is in plain, everyday English, without any confusing technical terms.
Engaging and Enjoyable
Training is hands-on and practical, making it an enjoyable experience for you.
Tailored to Your Needs
Training is focused on your specific interests and requirements.
Easygoing and Comfortable
Get tech-savvy with your smart devices, at your pace, at your place.
(Invite a friend to share the expense and enhance the fun)
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