A personalised, in-home tech support and training service created exclusively for seniors. We make things nice and easy, teaching you at your own rhythm. Seniors, Tech & Tea Tech support & training for Seniors Sometimes all you really need is someone to sit with you and explain how your phone, tablet, or computer works—without rushing, and without making you feel like you should already know. But it’s not always easy to find the time or the right person to ask, especially when loved ones are busy or things just feel a bit overwhelming. That’s what Seniors, Tech & Tea is about—helping people feel more comfortable using everyday technology, in a calm and supportive way. It’s not a class or a course. Just one-to-one help in your own home, at a pace that suits you. No pressure. No jargon. Just clear, friendly guidance to help you feel more confident with the tools you use every day. seniors & tech & tea I need help with my new smartphone. Words on my screen are too small to read. I can do a few things, but I'd like to learn more. There is an error on my screen - what do i do?. I forgot my password and now facebook won't work. I heard I can easily scan my old family photos? I'm afraid of being fooled by scams on the internet. I have a general question about my laptop. I don't know how to fix problems with my gadgets. How do I watch YouTube / Stan / Catchup on my TV. I'd like to do a family tree - how do i get started? I'm having trouble with the gadgets in my new car. How do I send photos from my phone to my family? What's ChatGPT? Can it help me with day-to-day stuff? seniors tech support and tutoring Harris, I can't believe how much you've helped me! Your calm and reassuring approach made learning a breeze. Tess K. Social Media Connect with your grandkids, make new friends in online seniors communities. Join hobby groups for seniors. Facebook Instagram TikTok Entertainment Enjoy music, movies, and podcasts. YouTube Spotify Podcasts Netflix & Stan CatchUp Travel Plan your next adventure. Book hotels and flights online Get turn-by-turn directions while driving Translate languages on the go Communication Stay in touch with loved ones near and far. Skype & WhatsApp for video calls and messaging Language translation Use dictation to type Government Access essential services without the long queues. Connect with MyGov for Medicare, Centrelink, and the ATO Connect to Service NSW to find seniors concessions, rebates & assistance. Shopping / Banking Discover the convenience of online shopping & banking. Order groceries from Coles and Woolworths Use eBay, Amazon, and Etsy to order almost any product. Get meals delivered with (Uber, Deliveroo, Menulog) Photos Preserve memories and share them with others. Scan old photos for safekeeping Create printed photo books from digital images Send photos to friends using your smartphone or computer Health Stay on top of your well-being with technology. Set up and use Telehealth for appointments Track your health with helpful apps Access exercise programs like yoga at home Education Expand your knowledge and skills. Borrow digital books from the library Listen to audiobooks Explore free online educational resources Master you device Get the most out of your gadgets. Windows or Mac computers iPhone or iPad Android phone or tablet Smart TV Car infotainment systems Accessibility Change phone setting to make things easier. Use your voice to type if you have arthritis. Connect your TV & other devices to hearing aids. Make text easier to read on your smartphone. and so much more... This is just a sample of the extensive learning possibilities available. For a more comprehensive list of subjects, please click here. Discover a World of Possibilities! Click HERE to see a list of the things we can help you with.. Hi, my name is Harry Technology has come a long way since I started as a computer programmer in the late '80s. The things computers can do today were just a dream back then. In fact, technology has become so user-friendly that in recent years, I helped my 83-year-old mother learn to use a laptop and send photos and text messages on her phone, something she thought was unattainable. The joy she felt while mastering what seemed like alien technology was beautiful to witness. She even surprised herself with how much she could achieve, like sending text messages to her grandchildren, using Google for answers, taking photos with her iPhone, keeping a digital diary, video chatting with friends and family, finding cooking recipes on YouTube, and staying in touch through Facebook and WhatsApp. The point is, modern technology is getting easier to learn. And having successfully taught my mother some cool tricks, I helped her friends, uncles, aunts, and neighbours. They all enjoyed learning something new, and I got a real kick out of teaching them. So I thought, why not show more seniors how to make the most of technology? It's such a useful tool - particularly for older folks who may have reduced mobility. It offers many conveniences like online shopping, communication with family, watching videos, social media, email, text messaging, online learning, entertainment, and navigation - the list goes on... It takes a bit of preparation, like installing apps and setting up accounts, but once that's done, it takes just a little bit of guidance for seniors with no computer experience at all, to learn surprisingly fast. The feeling you will get when you master tech, is that same feeling of exhilaration, and sense of accomplishment you had when you first learned to ride a bike. I'm here to help you every step of the way, offering support and guidance in a friendly, relaxed manner, so you can confidently explore and enjoy the world of technology! My IT history Software Engineer - Hayes Computer Systems - '88-'92 3DPC Pty Ltd - Computer Retailer - Bexley North - '92-'93 CEO - Cyberloom Pty Ltd - Internet Service Provider - '93-'00 Director - X Pty Ltd - Website Development - '00-'13 IT Freelancer & IT Tutor - '13-'23 Technology Educator - '23 & beyond Ph: 0405 805 370 Call Harry on 0405 805 370 to make an appointment In Home Tech Support for Seniors Seniors Card Holders & Senior Savers Card Holders $59 The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour. (Existing Seniors customers also have optional phone/video support at $40p/h) Book Now * Please note: Regular fee is $99 p/h. The discounted fee is for holders of a Seniors Card or Senior Savers Card. Pricing It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors. * If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Alternatively, you could join me at Cessnock and Kurri Kurri libraries on Friday morning for free "Tech Savvy Seniors" classes (funded by the State Govt & Telstra, and organised by the State Library. Tech Tutoring Want to feel more at ease with your digital device? That's precisely what this service offers. Get personalised training for your smartphone, computer, tablet, smart TV, or any other electronic gadget. Let's walk-through the process at a pace, and a place, that's comfortable to you. Technology should be a convenience, and a pleasure to use - not a constant frustration. Device Setup & Configuration New smartphone? No problem - we'll take care of all the technical stuff (device setup and configuration - connecting to Wi-Fi, installing apps, syncing to the cloud , etc). You can enjoy the benefits of technology, without ever worrying about the accompanying headaches. Troubleshooting & Support Got a technical hiccup? No worries at all. If it's a stubborn device, a perplexing app, or even a complex TV setup, rest assured that help is at hand. A broad spectrum of tech issues can be tackled, whether they're related to internet, TV, or mobile phone. A simple call is all it takes to set things right. Ongoing Assistance It's natural to forget a few things or have lingering questions. If something slips your mind or a new issue surfaces, don't hesitate to make a call. The commitment here is to foster a sense of support and confidence in using your new tech skills. Assistance is always just a phone call away, ready to jog your memory and address any emerging tech challenges. In Home Tech Support for Seniors (Newcastle, Maitland, Port Stephens, Cessnock) Embrace the world of technology with confidence, through a tailored range of services designed exclusively for seniors. From tech repairs to personalised tutoring and dependable phone support. Let's make your digital experience enjoyable and hassle-free. In-person Tutoring Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun). At your preferred location Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe. Step-by-step Instructions You'll be guided through the process step by step. Once you feel confident, you can practice while supervised. No Technical Jargon Tutoring is in plain, everyday English, without any confusing technical terms. Engaging and Enjoyable Training is hands-on and practical, making it an enjoyable experience for you. Tailored to Your Needs Training is focused on your specific interests and requirements. Easygoing and Comfortable Get tech-savvy with your smart devices, at your pace, at your place. (Invite a friend to share the expense and enhance the fun) Tech Savvy Seniors Join me at Cessnock & Kurri Kurri Libraries for free technology classes on Friday mornings between 10am & 12pm. These beginner classes are part of the "Tech Savvy Seniors" program.* See the schedule below for more details. Bookings essential. Book at the desk or by calling Cessnock Library on 4993 4399 or Kurri Kurri Library on: 4937 1638 or CLICK HERE to book now on-line . * The Tech Savvy Seniors program is a partnership between the NSW Government and Telstra, that provides free technology training to seniors through public libraries and community colleges in NSW.

We can help seniors with many tech challenges. Here is a list of some problems we've helped with. Choosing the right digital device. Increasing font size on your phone or computer. Setting up a Facebook account. Diagnosing issues with a digital device. Setting up email accounts. Connecting to Wi-Fi networks. Installing software updates. Troubleshooting internet connectivity issues. Managing passwords securely. Downloading and installing new apps. Understanding online security and avoiding scams. Setting up online banking. Using online shopping platforms. Learning how to use a smartphone. Mastering video call apps like Zoom or Skype. Navigating and using social media platforms. Setting up and managing a Netflix account. Using GPS navigation. Setting up a printer. Sending and receiving emails. Using cloud storage. Organising files on a computer. Using a tablet effectively. Sending text messages with emojis. Listening to podcasts. Exploring hobbies online. Online safety and privacy settings. Setting up a digital TV or cable. Using photo editing tools. Making online video calls. Booking travel or accommodations online. Listening to music on Spotify or Apple Music. Using public transportation apps. Using smart home devices. Using fitness and health apps. Understanding error messages on devices. Setting up a new computer or laptop. Using an iPad or other tablet. Understanding what to do when a device freezes. Registering for and using library e-services. What is ChatGPT and how can I use it Using a password manager. Resetting a forgotten password. Setting up and using FaceTime. Using QR codes. Using a home blood pressure monitor. Setting up and using digital medical alert systems. Sharing location with family members for safety. Using mobile banking apps. Using Google Maps or other navigation apps. Creating an emergency medical ID on a smartphone. Using the news app on a smartphone. Setting up two-factor authentication. Syncing devices with each other. Setting up and using Google Photos or iCloud. Adjusting screen brightness on devices. Using note-taking apps. Using Google Docs or Microsoft Office Online. Managing spam in email. Blocking unwanted calls or messages. Getting started with meditation apps. Ordering groceries or food delivery online. Using online translation tools. Recording a video message. Learning how to use eBay or other online marketplaces. Scanning documents with a phone. Setting up a Fitbit or other health trackers. Using an audiobook app like Audible. Learning to use home automation apps. Using an e-reader or Kindle. Learning how to use a smartwatch. Using digital personal assistant apps. Setting up and using a virtual reality device. Configuring an indoor or outdoor security camera. Exploring your ancestry. Using an online payment service like PayPal. Recognising and avoiding phishing attempts. Adjusting privacy settings on social media. ( Reach out if there is something you wish to cover that is not listed here ) We can assist with a Variety of tech needs

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There's an elegance to ageing that often goes unnoticed. It's a time when we’ve gathered years of wisdom, memories, and experiences. However, it's also true that ageing can introduce certain challenges. Things that were once effortless might need a second thought or an extra moment of time. And that's okay. Just as we've adapted to countless changes in life, this is merely a new chapter to navigate. Now, this might surprise some, but technology can be our ally in this chapter. I'm not necessarily talking about the latest gadgets or the newest fads, but rather the tools that can genuinely support our daily life. Consider for a moment the digital books where you can adjust the font size to your liking, or voice-activated devices that can play your favourite tunes from back in the day, just by asking. And how about video calls? A lovely way to feel close to distant family and friends, to share a story, a laugh, or just a smile. If you're feeling a bit wary, remember the first time you tried to set the timer on a VHS? Or when automatic windows in cars seemed like something out of a sci-fi movie? Technology, in its essence, has always been about making life a touch simpler, a touch brighter. Of course, diving into the world of technology might seem daunting. But, much like any new endeavour, it's about taking it one step at a time. You'd be surprised by the intuitive nature of many modern devices. Plus, there are plenty of local courses and even patient grandkids eager to help guide us. Ageing, with its subtle challenges, offers us a chance to grow, adapt, and learn. And technology? Well, it's just one of the many tools we have to make the journey a bit smoother, a bit brighter. Here’s to embracing the future while cherishing the past.

Diving into the world of apps is like opening a treasure chest – there's a lot to discover. Let's uncover some of these digital gems together. 1. Keeping in Touch with Loved Ones Facebook: See photos, updates, and videos from family and friends. WhatsApp: A nifty place to chat, send photos, and even make calls. Skype: Have face-to-face conversations no matter the distance. Messenger: Another way to chat, especially if you're already on Facebook. Zoom: It’s like a virtual gathering spot for everyone! 2. Books & News Kindle: An entire library waiting for you. ABC News: For the latest happenings around the globe. OverDrive: Borrow digital books from your local library. Pocket: Save articles to read later. Flipboard: A magazine tailored to your interests. 3. Fun & Games Solitaire: The timeless card game. Words with Friends: Word fun with buddies. Candy Crush: A sweet puzzle game, quite addictive! Jigsaw Puzzle: Put pieces together and relax. Trivia Crack: Test your knowledge and challenge friends. 4. Health & Well-being MyFitnessPal: Keep an eye on your food and activity. Calm: Peaceful sounds and meditations. Pillow: For understanding your sleep patterns. Medisafe: A friendly reminder to take your medications. SilverSneakers: Guided workouts tailored for seniors. 5. Hobbies & Learning Duolingo: Dive into a new language. Audible: Books that talk! Paint by Number: Coloring without the mess. Ancestry: Dive into your family tree. TED: Listen to interesting talks on all kinds of topics. 6. Travel & Navigation Google Maps: Your guide to anywhere and everywhere. Uber: A ride whenever you need one. TripAdvisor: Find the best places to eat and stay. Waze: A GPS that tells you about traffic too. Roadtrippers: Plan the ultimate road trip. 7. Music & Entertainment Spotify: Every song you can imagine. Netflix: Movies and shows for cozy nights in. Shazam: Heard a song and wondering what it is? This app knows. Pandora: Create your own radio station. YouTube: Videos on everything under the sun. 8. Finance & Shopping GoodBudget: Keep track of your spending. Etsy: Discover handmade and unique treasures. Amazon: The world’s marketplace at your fingertips. AARP: Discounts and tips for those in the know. PayPal: A safe way to pay and manage money. In a nutshell, there's an app for just about everything. They're like little magical buttons that make life a tad bit easier and a lot more fun. So, go ahead and explore! 🌟

Websites are like digital magazines, always available right at your fingertips. Let's embark on a delightful digital tour across Australia! 1. Staying Updated & Informed - ABC News: Your daily dose of news! [abc.net.au/news] - SBS: Engaging stories from Australia and around the world. [sbs.com.au] - The Senior: Tailored for us, with all the essentials. [thesenior.com.au] - The Age: More in-depth news and articles. [theage.com.au] - RACV: Get updates on travel, community and services. [racv.com.au] 2. Health & Well-being - Better Health Channel: Reliable health information. [betterhealth.vic.gov.au] - My Aged Care: Your guide to aged care services. [myagedcare.gov.au] - Healthdirect: Safe, practical health advice. [healthdirect.gov.au] - Silver Chain: Home care and health support. [silverchain.org.au] 3. Social & Community - Seniors Card: Your key to great discounts. [seniorscard.nsw.gov.au] - National Seniors Australia: Advocacy and support. [nationalseniors.com.au] - Council on the Ageing (COTA): For older Australians. [cota.org.au] - Probus: Social clubs for retirees. [probussouthpacific.org] 4. Fun & Leisure - RACV Royal Pines: Delightful resort getaways. [racv.com.au/royalpines] - Senior Traveller: Dreaming of your next trip? [seniortravellertours.com.au] - Yours Magazine: Fun reads for leisure. [yoursmagazine.com.au] - Activity Village: Engage in puzzles and crafts. [activityvillage.co.uk] 5. Finance & Planning - Centrelink: Your portal for pensions and more. [servicesaustralia.gov.au] - MoneySmart: Making cents (and dollars!) of finance. [moneysmart.gov.au] - SuperGuide: Get clarity on your superannuation. [superguide.com.au] - Starts at 60: Tips on money and retirement. [startsat60.com] 6. Hobbies & Learning - U3A Online: Lifelong learning, made fun. [u3aonline.org.au] - Radio Garden: Global radio at your fingertips. [radio.garden] - BirdLife Australia: For the bird enthusiasts. [birdlife.org.au] - Craftsy: Dive into the world of crafting. [craftsy.com] 7. Shopping & Discounts - Gumtree: The grand online marketplace. [gumtree.com.au] - Woolworths Online: No more heavy lifting, shop online! [woolworths.com.au] - Catch: Deals and discounts galore. [catch.com.au](https://www.catch.com.au) - OzBargain: The name says it all, great bargains. [ozbargain.com.au] So, here's your passport to the wonderful world of the web. Dive in and discover!